How Passage works: Step-by-step bereavement support for the whole UK

Answer a few questions about your situation. Get a personalised plan covering everything that needs to happen after a death.

1

Tell us about your situation

Answer a few simple questions about the deceased and their estate. We need to know:

  • Did they leave a will?
  • What assets did they have? (property, savings, pensions)
  • Are you the executor or next of kin?
  • Where in England, Wales or Scotland did the death occur?

Based on your answers, Passage creates a personalised bereavement checklist — just the tasks that apply to your situation.

2

Follow your personalised bereavement checklist

Your checklist covers everything that needs to happen after a death in the UK:

Immediate steps

  • • Register the death
  • • Order death certificates
  • • Arrange the funeral
  • • Use Tell Us Once service

Legal & financial

  • • Apply for probate
  • • Notify banks and insurers
  • • Handle inheritance tax
  • • Close accounts

Ongoing admin

  • • Cancel subscriptions
  • • Transfer utilities
  • • Update property deeds
  • • Distribute the estate

Support & guidance

  • • Daily grief check-ins
  • • UK bereavement resources
  • • When to get legal help
  • • Emotional support

Each task includes step-by-step instructions, relevant forms, and guidance specific to the law and procedures in the whole UK.

3

Get help with the difficult parts

Passage doesn't just give you a list. We help you with the hardest parts:

Draft difficult messages

AI-powered help writing letters to banks, employers, and organisations. Get the tone right when it's hard to think straight.

Understand what needs doing

Plain English information about probate, inheritance tax, and estate administration. Know when professional help is needed and how to find it.

Invite family to help

Assign tasks to siblings, children, or anyone helping out. They get a free account with step-by-step guidance for their tasks. You don't have to do it all alone.

What makes Passage different

Built for the whole UK

All guidance follows the correct legal processes for your location — including GOV.UK and mygov.scot resources, Tell Us Once, and the right terminology (probate in England and Wales, Confirmation in Scotland).

Personalised to your situation

Not every family faces the same tasks. Passage only shows you what's relevant — whether there's a will, if probate is needed, and the specific organisations you need to contact.

Combines admin and emotional support

Other bereavement checklists just list tasks. Passage connects the practical with the emotional — helping you process grief while managing the admin.

Affordable support

Free to start, then from just £15.99/month for full access. A fraction of solicitor fees — and available right when you need it.

Ready to get started?

Get your personalised bereavement checklist in about 2 minutes.

Get my personalised plan

Takes 2 minutes. See your first steps before paying.