Partner demo path

The admin execution layer after a death.

This is the Passage partner story in product form: a practical workflow that keeps documents, institutions, progress, and next actions visible for families and partners.

Product scope locked

1

Document vault

Upload the death certificate, ID, will, grant of probate, proof of address, and supporting paperwork once. Passage keeps the working pack together.

2

Institution tracker

Each bank, insurer, pension provider, utility, employer, registrar, or government process gets a status, required documents, and next action.

3

Family progress dashboard

Families see what is complete, in progress, blocked, waiting on an institution, and next. One screen. No confusion theatre.

4

Branching checklist

The workflow changes by will status, estate complexity, property ownership, employment status, and other case-shaping facts.

Demo sequence

Show the first week. Make the workflow obvious.

Day 1

Create the practical case

Start with who died, where they lived, whether there is a will, and the broad estate shape. Passage uses this to decide what matters now.

Day 2

Collect the core paperwork

Gather the death certificate, ID, will, property documents, and the first account details. Missing items stay visible, not lost in email.

Day 3

Map the institutions

Create a list of every bank, pension, insurer, utility, and public body that needs attention. Each one gets its own workflow row.

Day 4

Surface blockers fast

Missing probate, unclear account ownership, or incomplete ID are shown as blockers so the family and partner know what is holding things up.

Day 5

Move with visible progress

The dashboard keeps the family, insurer, or probate team aligned on what is done and what happens next.

What the buyer should understand

This product is designed to reduce admin drag, not add another support layer.

A bereaved family opens one practical workflow instead of hunting through scattered advice.
A partner sees a product that reduces admin drag rather than adding another support brochure.
The workflow is simple enough to hand over in minutes, not train for weeks.
The scope is narrow on purpose: documents, institutions, progress, branching.

FAQ

Common questions about the workflow demo.

What does the Passage product demo actually show?

Open

It shows the practical workflow after a death: collect documents, track institutions, show family progress, and branch the checklist by case type.

Who is this demo for?

Open

It is built for insurers and probate firms first. Both need a practical workflow they can hand to families without turning their teams into generic support desks.

Why add supporting guidance around the demo?

Open

Partners and families quickly ask adjacent questions about probate, Tell Us Once, and first steps. The demo links to those answers without turning the product into a content hub.

Next step

Use this flow in partner outreach now.

The offer is deliberately narrow: audience clear, scope clear, positioning clear. Use this workflow in live partner conversations.